GDPR Policy

RIDE NOW - GDPR Policy

At RIDE NOW, we are committed to protecting the privacy and personal data of our customers, employees, and other stakeholders. Our GDPR (General Data Protection Regulation) Policy outlines our approach to ensuring compliance with data protection laws and safeguarding the rights of individuals:

1. Data Collection and Processing:

We collect and process personal data only for specified and legitimate purposes, such as booking taxi services, managing customer accounts, and complying with legal obligations.

Personal data is collected with the consent of the individual, and we ensure that only necessary data is collected for the intended purpose.

2. Transparency and Accountability:

We are transparent about the data we collect, how it is used, and with whom it is shared. This information is provided to individuals through our privacy notices and policies.

RIDE NOW takes responsibility for the security and integrity of personal data under our control, implementing appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction.

3. Lawful Basis for Processing:

We ensure that personal data is processed lawfully, fairly, and transparently. This includes obtaining consent where required, fulfilling contractual obligations, complying with legal obligations, and pursuing legitimate interests, while respecting the rights and freedoms of individuals.

4. Data Minimization and Accuracy:

We collect only the minimum amount of personal data necessary for the intended purpose and ensure its accuracy and relevance.

Individuals have the right to request access to their personal data, as well as the right to rectify any inaccuracies.

5. Data Retention and Disposal:

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When personal data is no longer needed, it is securely disposed of in accordance with our data retention policies.

6. Data Subject Rights:

We respect the rights of individuals regarding their personal data, including the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing.

Requests from individuals to exercise their data protection rights will be promptly addressed in accordance with applicable laws and regulations.

7. Data Transfers:

RIDE NOW ensures that any international transfers of personal data comply with GDPR requirements, including implementing appropriate safeguards such as standard contractual clauses or ensuring the receiving country has an adequate level of data protection.

8. Data Breach Notification:

In the event of a personal data breach, RIDE NOW will promptly assess the risk to individuals' rights and freedoms and, if necessary, notify the relevant supervisory authority and affected individuals in accordance with GDPR requirements.

9. Staff Training and Awareness:

We provide regular training and awareness programs to our employees to ensure they understand their responsibilities in handling personal data and are aware of GDPR requirements.

10. Compliance Monitoring and Review:

RIDE NOW regularly monitors and reviews its data processing activities to ensure compliance with GDPR and other applicable data protection laws and regulations. Updates and improvements to our data protection practices are implemented as necessary.

Cancellation policy:

*10% fee- refund policy-for our "10% fee refund “policy please visit our website

24 hours minimum notice required.

Late cancellation charging fee is equal with the total journey price.

* By booking with RIDE NOW, you, give consent to sharing your personal data to third parties, only ,for the purpose of completing your bookings.

By adhering to this GDPR Policy, RIDE NOW demonstrates its commitment to protecting the privacy and personal data of individuals and maintaining trust and confidence in our service.Top of Form